Refund Policy

Know your 15 days

How long do I have to change my mind?

15 days from the purchase. Ask in that time and you get all your money back, with no questions.

Each new purchase starts its own 15 days.

Ask in one of three ways

Where do I ask for my refund?

One: the refund link in your Hotmart purchase email. Two: sign in at consumer.hotmart.com and open the purchase.

Three: write to [email protected] with the email you used to buy.

Wait for your bank

How does the money come back to me?

To the same card or PayPal you used. Banks usually show it in 5–10 business days.

Use the free week

Do I pay if I cancel during the 7 free days?

You pay nothing. Cancel inside the 7 days, and there is no charge.

First payment is covered

Is my first membership payment protected too?

Yes. The 15-day money-back guarantee covers the first payment.

Cancel when you wish

How do I end my membership?

Any time, at consumer.hotmart.com: open the membership, choose payment settings, then cancel subscription. Or write and I will help.

Letters continue until the end of the month you already paid. No more charges come after that.

Unsubscribe is not cancel

Does unsubscribing from the letters stop the payment?

No. Unsubscribing stops only the emails. Payments stop only when you cancel at consumer.hotmart.com.

A forgotten cancel

I forgot to cancel and was charged. What now?

Write to me within 15 days of that charge. The same if you were charged by mistake. I will look at it carefully.

A refund for later payments is not automatic.

After the window

Can I still write after 15 days?

Yes. The guarantee window is closed then, but please tell me if something is wrong.

Send me a note

Where do refund questions go?

To [email protected]. Please add the email you used to buy.